Healthcare Providers
- Approval
- Claim
- Settlement
Working with us
Join our network
Contracting starts with a conversation about your company, your specialties and where you are. Once contracted, you appear in the provider directory on this site, where beneficiaries search by governorate and category.
Send a provider enquiryProvider management
We keep an ongoing relationship with every provider in the network: coordinating services, keeping you informed of changes, and working with you on how the network runs.
Medical approvals
Approval requests for a beneficiary's treatment run between your team and ours, with the medical documentation needed to decide. The beneficiary isn't left carrying messages back and forth.
Claims and settlement
Claims are reviewed and settled through a structured process, with the same rules applied every time.
Provider support
For anything that isn't an approval or a claim: confirming a beneficiary's cover, correcting your details in the directory, or asking for a decision to be reviewed.
Staying informed
Changes to terms, procedures and forms are sent to contracted providers directly, so your team works from the current version.
Join our medical network and become a partner in delivering better healthcare
Whether you're a contracted provider with a question or a company thinking about joining, send us a message and it will be marked as a provider enquiry.